Digital Training

Digital Inclusions - North Queensland Inc is a not for profit social enterprise that advocates, promotes and delivers programs that address digital exclusion in Northern Queensland.

About Us

Our organisation was established 6 years ago due to the rapid rise in digital skills needed to access critical services, such as government and banking. Our founder, Nancy Johns, saw that people were continually being excluded because of their digital literacy skills.

Through our organisation, our team of staff, trainer contractors and volunteers across North Queensland, we are passionate about making an impact towards digital inclusion and are dedicated to achieving our social purpose.

From early 2020, we have supported over 1350 people and have delivered over 6700 hours of digital literacy training.

What We Do

We deliver programs tailored to the needs of our clients including:
Digital training and workshops;1 on 1 digital support;Microsoft office training;Accredited business and digital training;Support to community digital programs with our volunteers; andHire of laptops for events, training and workshops.

Disability Services

We offer high quality personalised training to people with disability and people who have impairments that prevent them from accessing mainstream digital learning platforms and training services.

Our specialised 1 on 1 training is designed for individuals with significant barriers to learning, including those who cannot attend groups sessions due to their disability, and can only learn through a personalised program delivered by a specialist trainer.

Our training includes topics such as,
Using your devicesSafely using the internetBankingGovernment services and applicationsConnecting with others, including messaging, social media and video chatDigital and online safetyBuying online
We have a team for qualified and experienced staff and contract trainers who all have extensive experience in delivering training to people with disability and those with complex learning needs.

Our trainers design and deliver training to the meet the specific needs of each individual client. This includes, making adjustments to training materials and delivery to best meet the needs of the individual.

All trainers receive specialised training in knowing available accessibility aids (hardware and software) to assist people with impairments that either,
Prevent them from using mainstream digital devices, i.e., phones, tablets and computers, and/or, Prevent them from being socially included due to their lack of adequate digital skills.
Trainers also have skills and experience in teaching people with specific disabilities, e.g., we have an in-house sight impaired trainer that specialises in braille computer training.

Through our training, our Trainers are also highly experienced in helping clients overcome significant barriers to learning, including,
Low language, literacy, numeracy skillsLow confidenceNegative attitudes to learningDifficulty retaining informationWhen clients have concerns over online safety and safely using technologyWhere their disability may prevent them from, - being socially included
- using mainstream digital technology
- gaining employment
- engaging in essential services, e.g., banking and My Gov

Please call us today to see how we can help you get the skills and gain confidence in getting online!

Contact Us

To discuss more about how we can help you with your digital training needs or for a quote on laptop hire, please call us today! | 0401 838 472